Customer service
Of course, it is annoying if there is a problem. If you have a question about our products, a complaint, or our service, we would be happy to help you further and offer an optimal solution.
Our customer service will review and resolve your complaint so that everyone can be satisfied!
We will respond to your complaint within 24 hours of receipt. Should it require more time, we will inform you accordingly.
As of February 15, 2016, consumers in the EU can also submit complaints via the European Commission's ODR platform. This ODR platform can be found at (http://ec.europa.eu/odr.) If the complaint is not yet being handled elsewhere, you are free to submit it via the European Union platform.